Once you learn this trick, you can save a lot of time by either dialing the extension beforehand or saving contacts with an extension. If you’re someone who would benefit from this feature, grab your phone because we’re going to tell you how to dial an extension on your iPhone and Android.
How to Call With an Extension on iPhone Directly
If you have an iPhone, here’s how to call with an extension before you dial a number. This will transfer the line directly to the extension which means you don’t have to wait for the robotic instruction to enter the extension. Step 1: Open the Phone app on your iPhone. Step 2: Go to the Keypad tab to open the on-screen keyboard and dial the phone number you wish to call. But, don’t hit the Call button just yet. Step 3: Press and hold on to the asterisk (*) key. This will bring up a comma after the phone number. Note: The comma indicates a two-second pause before dialing the extension. Step 4: Now, enter the extension you want to dial. For example, if the extension is 0123, enter 0123 after the comma. Step 5: Tap on the Call button to place a call. Your call will be connected to the extension related to the dialed number directly. But what if you frequently call the number with an extension and don’t want to dial it every time? Well, move on to the next section for a quick solution.
How to Save a Contact With an Extension on iPhone
If you dial a particular phone number and extension numerous times, it’s best to save the contact with the extension so you can reach them with a single tap. Here’s how to save a contact so that you can call an extension directly via your iPhone. Step 1: Open the Phone app on your iPhone. Step 2: Dial the phone number you wish to call. But, don’t hit the Add Number button just yet. Step 3: Press and hold on to the asterisk (*) key. This will bring up a comma after the phone number. Step 4: Now, enter the extension you want to add. Step 5: Tap on the Add Number option below the entered phone number. Then, select whether you want to create a new contact or add to an existing contact. Step 6: Enter the contact details. Select Done in the top-right corner once you’re ready to save the contact. Next time you want to dial the number with the extension, just call this contact you created.
How to Dial a Number With an Extension on Android
The procedure to dial an extension on an Android device is slightly different. Here’s how it works. Step 1: Open the Phone app on your Android device. Bring up the keypad by tapping on the corresponding icon. Step 2: Dial the phone number you wish to call. But, don’t hit the Call button just yet. Step 3: Tap on the three vertical dots to the left of the phone number. Step 4: Select the ‘Add 2-sec pause’ option. This will add a comma at the end of your phone number. Step 5: Now, enter the number you want to add as an extension to the phone number. For example, if the extension is 0123, enter 0123 after the comma. Step 6: Tap on the Call button to place a call. You will see that your call directly connects to the line corresponding to the extension. Tip: If you’re unable to call, here’re the top ways to fix Android phone not making calls but can text.
How to Save a Contact With an Extension on Android
Here’s how you can enter an extension number on your Android phone and save it. This way, you can call a number much more quickly. Step 1: Open the Phone app on your Android device. Bring up the keypad by tapping on the corresponding icon. Step 2: Dial the phone number you wish to add to your contacts. Step 3: Tap on the three vertical dots to the left of the phone number. This will bring up additional options. Step 4: Select the ‘Add 2-sec pause’ option. This will add a comma at the end of your phone number. Step 5: Now, enter the extension number you want to add to the phone number. For example, if the extension is 0123, enter 0123 after the comma. Step 6: Select whether you want to create a new contact or add the number to an existing contact. Step 7: Tap on the Save button. You can now dial the extension on your Android phone by selecting this contact. Also read, how to recover recently deleted contacts on Android and iOS.
Skip the Queue
Once you know how to dial an extension on iPhone and Android, you no longer have to wait for the IVR to tell you when to dial in an extension. You can directly enter the number and connect to the concerned person. This way, you can skip the wait time and the annoying robotic prompts during the call.
